Culture Advantage is approved as a provider of continuing nursing education by the Kansas State Board of Nursing. Provider # LT0243-1250. This course is approved for 2 contact hours of continuing nursing education applicable toward relicensure for RNs, LPNs and LMHTs.
This page works best on Internet Explorer. Test your browser before taking the exam. Scroll to the end of the page and click on Submit, then OK. This page requires the user to allow Active Scripts or PopUps for the site. Click on Temporarily Allow Active Scripts, or set your browser to allow PopUps for this site. Thank you.


Cultural Competency: The Building Blocks (2 Contact Hours)

1. The following 3 questions refer to the CLAS Standards. Choose the CLAS standard that is referred to: Implementing strategies to recruit and retain a diverse workforce.

Standard 1.
Standard 2.
Standard 3.
Standard 4.
2. All entities receiving Federal financial assistance must provide language assistance services at no cost, to limited English proficient clients.

Standard 1.
Standard 2.
Standard 3.
Standard 4.
3. Staff cross-cultural education and training of staff must be provided to ensure CLAS services.

Standard 1.
Standard 2.
Standard 3.
Standard 4.
4. Examples of culturally responsive environment include the following except:

Being familiar with traditional healing systems and beliefs and incorporating these approaches into treatment plans whenever possible.
Ensuring that all patients from the Middle East are not served any foods containing meat in their meals.
Providing understandable information about treatment options and encouraging consumers to express their concerns and preferences.
Providing staff with cross-cultural training
5. Hiring a racially diverse staff ensures delivery of culturally competent services.

True.
False.
6. How is "diverse staff" defined in the CLAS standards?

Racially diverse front-line employees.
Ethnically diverse staff and management.
Staff that mirrors the diversity of the patient/consumer population.
Diverse staff refers only to those employed within the organization, and does not include contractors, subcontractors or affiliated personnel.
7. Which topic/s should be included in cross-cultural education and training for healthcare staff?

Effects of differences in the cultures of staff and patients/consumers on clinical and other workforce encounters.
Elements of effective communication among staff and patients/consumers of different cultures and different languages.
Working with interpreters and telephone language services.
Culturally appropriate conflict resolution.
All of the above.
8. Cultural Competency education should include the following topics except:

Cultural differences on health promotion and disease prevention, diagnosis and treatment, and supportive, rehabilitative, and end-of-life care.
Impact of poverty and socioeconomic status, race and racism, ethnicity, and sociocultural factors on access to care, service utilization, quality of care, and health outcomes.
Being proficient in the languages used by most of the clients served.
Effects of cultural differences among patients/consumers and staff upon health outcomes and patient satisfaction.
9. Which of the following is not true about providing language access to Limited English Proficient (LEP) clients?

A LEP client cannot speak, read, or understand the English language at a level that permits him or her to interact effectively with clinical or nonclinical staff at a health care organization.
The availability of bilingual staff is preferred over interpretation services.
The only times that language services are mandated are during life and death situations.
The key to providing meaningful access to healthcare services is effective communication with the Limited English Proficient individual.
10. Which of the following is true about Transcultural Nursing?

Florence Nightingale founded Transcultural nursing.
Minority nurses are the best teachers of Transcultural nursing.
Transcultural Nursing is also called medical anthropology.
Transcultural nursing requires research-based knowledge and skills.
11. The dimension of cultural awareness in the ASKED Model includes the following except

Provider self-assessment and self-knowledge.
Provider examines his/her own biases and prejudices.
Client-centered perspective.
What is a "normal" human response in one culture is also normal in other cultures.
12. Linguistic competence includes the following (choose the best answer):

The capacity of an organization and its personnel to communicate effectively.
Ability to convey information in a manner that is easily understood by diverse audiences.
Requires organizational policy, support and practices to support this capacity.
All of the above.
13. All of the following statements about culture are true except

A common heritage or set of beliefs, norms, and values.
It can account for variations in how consumers communicate their symptoms and which ones they report.
The practice of health professionals in the U.S. is rooted in the culture of scientific medicine.
Differences between worldviews of healthcare providers and their clients do not affect how care is delivered.
14. The following statements about culture and CLAS are true except:

Culture and language impact how patients access and respond to health care services.
Cultural competency does not have any impact on the business goals of an organization.
Culture influences an individual’s health and mental health beliefs, practices, behaviors, and the outcomes of interventions.
Culturally-appropriate service improves diagnostic accuracy, increases adherence to recommended treatment, reduces patient and staff frustration, and can help in reducing healthcare cost.
15. According to Campinha-Bacote, cultural desire is

Personal motivation to seek and engage in cultural encounters.
Professional obligation to fulfill continuing education needs.
16. Culturally competent SKILLS include the following except:

Conducting culturally-based assessement.
Taking into account biological variations and risk factors in different ethnic and cultural groups when planning their care.
Providing alternatives to written English communication when necessary.
Making sure the institution's rules and policies apply to every patient regardless of their literacy and language needs.
17. Transcultural nursing focuses on cultural patterns in caring behaviors. Which of the following is a valid source of cultural caring knowledge?

A U.S. nurse's observations while on a Caribbean tour.
A minority nurse who grew up in another country.
Ethnographic research on caring patterns of incarcerated women in the U.S.
An article on maternity clothing in the Andes published on US News today.
18. Culturally competent knowledge includes learning about:

Racial variations in drug absorption.
Prevalence of specific genetic traits and disorders among different ethnic groups.
Alternative health practices of homeless familes.
Changes in demographics within the local and regional practice area.
All of the above.
19. All of the following statements about cultural competence are true except

Knowledge-based skills.
No single definition of cultural competence is yet universally accepted.
Set of academic and interpersonal skills.
Cultural competence can be developed after attending a single educational program.
20. Which is not a dimension of the ASKED Model of cultural competence?

Values and attitudes.
Communication styles.
Culturally appropriate environment.
Culturally competent persons do not have prejudices and biases.
Back to Top


Important: Please Print and Sign your certificate upon completion. Wait for the Results page to finish loading before attempting to print. You may scan the certificate and save a copy for your records. You may retake the exam as many times as needed to obtain a passing score of 70%. Complete the evaluation to verify course completion. We cannot verify course completion without a test and an evaluation for the course. Please note: Taking our courses indicates agreement with our policies. Thank you.